Learning to Kiss Change on the Lips

We owe a lot to Thomas Edison. Were it not for him, we’d all be watching television by candlelight.

–Comedian Milton Berle

A high-tech innovation can transform two guys in a garage into billionaires. The irony is that the big companies they build can’t innovate. No matter how profitable they are or how smart and creative their employees are.

Fear, size, jealousy, competition, how companies work, and the creative destruction of existing products and services help explain why innovation is hard for technocracies. So they buy innovation instead.

Thanks to techno-auteur Steve Jobs, Apple is an exception.  It’s driven by the vision of one demanding, relentless, irreplaceable man. Google understands the need to innovate or die, but its string of innovations have less impact and alienate companies whose territories they invade. Both companies also buy new technologies.

Technology used to advance in stages. There would be an innovation in trains, planes, and automobiles, and then they would remain at that level until the next innovation came along.

Today, we’re living on the vertical slope of technology trying to thrive during a time of accelerating change. The torrent of high-tech innovations is transforming publishing just as it’s transforming other media. But the larger any business, organization, or institution is, the harder it is to adapt.

In the eighties, writers were early adopters of computers. It took far longer for publishers to computerize. They had to create systems that were capable of both running a large business and carrying out the unique, complicated tasks involved in publishing every book. Publishers also had to integrate their systems so they could function together, a huge challenge that took years to accomplish and continues as technology evolves.

Paul Otellini, the CEO of Intel observed that: “It’s a lot easier to change when you can than when you have to.” As a multimedia, multinational conglomerate of one, you can innovate by changing what you write about to whatever

* most excites you

* is most salable

* you can most effectively connect with your readers about

You can change directions faster than publishers can, and you have more ways than ever to test-market your work to make sure you’re on the right track.

You have to balance building your visibility and credibility on subjects that you enjoy writing about and promoting with the need to be ready to take advantage of the next big thing.

You also have to balance change with stability, a growing challenge on the fun, scary, bewildering, exhilarating, accelerating ride during history’s most exciting century.

If you hang on tight, you can experience the thrills and spills as they happen and perhaps make a living writing about them.

Changes and innovations threaten the status quo, but they can also be an opportunity for

* changing how you work

* finding new ways to reach readers

* generating new sources of income

The future of writers who best communicate the perils and promise of life on Spaceship Earth is assured. I hope you’ll be one of them.

8 Paradoxes of Technology

Here’s an incomplete list of the paradoxes created by technology:

 1. The Internet simultaneously connects people to the world and isolates them.

 2. We are doomed to be in a state of information overload and information deficit simultaneously, and there’s nothing we can do about either of them.

 3. Computer technology was supposed to give us paperless offices, but it has generated more paper than any preceding technology.

 4. Technology creates “symbiotic antagonisms.” As former AT&T CEO Robert Allen once said of Microsoft: “They can be your partner and your enemy at the same time.”

 5. Technology can control everything except technology.

 6. Innovation enables technology companies to become and stay successful, but the larger they become, the less able they are to innovate.

 7. The faster technology gets, the more impatient we get with it when it slows down or malfunctions.

 8. The more time-saving devices we have, the less time we have. The logical extension of this is that one day we won’t have to do anything, but we won’t have the time to do it.

 (And yes, there’s a book in it.)

 A quarter of the world’s population, 1.7 billion people, are already online, so technology will continue to

  • Get smaller, faster, cheaper, and easier to use
  • Be ubiquitous, unpredictable, and disruptive
  • Become more powerful
  • Have more control over our lives

 But in its ability to help writers research, write, sell, promote, and build communities, technology is both the greatest gift to writers since the printing press and an inexhaustible source of ideas.

 More paradoxes welcome.