Marrying Commerce to Community: The Next Bookselling Revolution

People, companies, and countries that don’t reinvent themselves every three-to-five years will get left behind.

–John Chambers, Chairman and CEO, Cisco Systems

At the end of the nineteenth century, there was concern about the future of reading because people were spending so much time riding bicycles. New technology makes people think either/or instead of both/and. Publishing will continue to be a hybrid business, and it will flourish, online and off, as never before, if the publishing community collaborates on thinking outside the big box, and is creative and resourceful in taking advantage of the huge opportunities technology offers.

Overlooked in discussions about bookselling is that print books are a unique medium. They can be converted into other forms and media, but they are irreplaceably valuable. Imagine the world without movies and CDs as it was at the beginning of the twentieth century. Then imagine it now without print books. A catastrophe for our personal, professional, and political future. Can you imagine taking an oath on an e-reader?

Mosaic: An Online Bookselling Community

One way to assure the future of print books is to regard them as artifacts of culture, not just commerce. The solution to online bookselling is for the publishing community to create its own Amazon as a non-profit cooperative, formed and administered by American Association of Publishers and the American Booksellers Association with the advice and support of The Author’s Guild, the Association of Authors’ Representatives, and other writing and publishing organizations.
Publishers would upload books into the system, post metadata, change whatever they wish whenever they wish, and fulfill orders. The cloud and the low cost of starting tech companies make this project easier and cheaper to accomplish than ever. Present and former Amazonians would be delighted to help. It could start just by selling books, then add features members want.

A possible name for the organization: Mosaic, because it would be a unified image yet each imprint would be distinct and enrich the whole. The slogan to improve on: “We care about books.” With the support of stakeholders in the industry, Mosaic will be fail-proof and a service to readers everywhere. Making the software available to other countries will make the idea universal.

Indies Unbound: An Offline Bookselling Community

It’s been predicted that Barnes & Noble will not recover from its problems and will suffer the same fate as Borders and the independents the chains destroyed. The creative destruction of four-story bookstores will be the greatest opportunity ever for independent bookselling, if they become community-based nonprofits or co-ops. The ideal size for a bookstore is 3,000-4,000 feet. A growing network of independent booksellers can thrive if they do these four things:

1. Become member-and-community-supported nonprofits like other cultural resources, such as PBS, libraries, museums, symphony orchestras, and dance and opera companies. A customer in Four-Eyed Frog Books in Gualala, California handed owner Joel Crockett a $100 bill as a deposit on future purchases, which inspired him to start a Community Supported Bookstore program. Members buy enough books in advance, perhaps at a discount, to help assure the store’s survival.

If the ABA decides to receive petitions from towns with, for example, a thousand names of people who commit to buying $100 worth of books a year, the ABA can help find someone to run it, help the person to start the store, and have someone available to answer questions. Regional associations and other indies will help.

The publishing community can support the ABA in making the case to the government that booksellers who wish should be nonprofits. The AAP and the ABA can help support new booksellers who want to adopt this model. Towns, local realtors, and independent stores could help provide needed products, services, and space.

This could happen with libraries that want to start a store. The ABA can post the demographics required to sustain a store, and send them to librarians, Chambers of Commerce, and regional bookselling organizations asking for potential locations. This idea will lead to the revival of stores forced out of business.

2. Have Espresso Book Machines that enable stores to stock as many books as Amazon as well as printing books for schools and independent publishers. Wouldn’t it be better for stores to stock one copy of twenty titles than twenty copies of one title? I watched Jason Epstein’s excellent Book  Business being printed at McNally & Jackson in New York, before being handed the book warm off the press. It took five minutes. Since technology years are like dog years, in five years, it will take one minute. AAP and ABA should collaborate with Xerox on helping to get EBMs into bookstores now and encouraging publishers to make their lists available on EBMs. Color printing and printing in other formats should be integrated into EBMs as soon as the technology makes it possible.

3. Make Bookstores an ever more needed respite for screenagers by being community centers that

  • respond to their community’s needs and tastes
  • provide events and classes
  • serve as a meeting place for reading and writing groups
  • contribute to community events and causes

4. Continue to collaborate with other businesses to make customers aware that communities lose a quarter of every dollar spent in chains while indies spend that income in the community. There is a growing interest in locally produced food and independently produced goods. Indies can use signing and all the other ways they communicate with customers to convince locavores to become loca-shoppers.

The America we love will not outlive print books. Technology is transforming the world from a collection of me cultures into a hyper-connected we culture, a global village with a human family united by the same needs and desires. We need books more than ever to help solve the problems our institutions can’t.

Technology is giving us these two gifts for the book community to enlarge the community of the book. If, for the first time, the book community collaborates on marshaling the passion of readers, writers, and professionals, print books will receive the support they need and deserve. Like writing and publishing, bookselling is a labor of love. Wedding community and commerce will create an enduring union that will produce happy readers, publishers, and booksellers.

The blog aspires to help you and me understand writing and publishing. To make the blog as good as I would like it to be, I need your comments, questions, and answers. I hope that you will find it worth sharing with your community of writers.
The 4th San Francisco Writing for Change Conference: Changing the World One Book at a Time
September 15, 2012 / Unitarian Universalist Center / Franklin & O’Farrell, San Francisco
The 10th San Francisco Writers Conference / A Celebration of Craft, Commerce & Community / February 14-17, 2013 / www.sfwriters.org / sfwriterscon@aol.com /
http://sfwriters.info/blog /@SFWC/ www.facebook.com/SanFranciscoWritersConference
San Francisco Writers University / Where Writers Meet and You Learn
Laurie McLean, Dean/free classes/www.sfwritersu.com/sfwritersu@gmail.com/@SFWritersU
415-673-0939 / 1029 Jones Street / San Francisco, 94109

The Royal Flush of Content: Aceing Big Brother—Part 2

In The Royal Flush of Information: Content is Queen, Community is King, Marketing is the Jack, and Passion is the Ten. Control of Content is the Ace.

Perhaps a decade ago, a book described how industries tend to wind up with three dominant players: Ford, Chrysler, GM; Wendy’s, Burger King, MacDonald’s. Blogger, industry maven, and co-director of PublishersLaunch, Mike Shatzkin thinks that the Web will wind up with three major aggregators of content. The candidates: Apple, Google, and Amazon, the potential
Big Brothers.

President Clinton’s Treasury Secretary Robert Reich believes that the largest banks are so big, corrupt, and irresponsible (San Francisco Chronicle, 11/6) that they should be broken up. In a hyper-connected world, information is the coin of the realm. Tech companies don’t care about writers, books, or publishing. Whatever their executives may personally believe, their job is to follow the money wherever it leads, putting profit before any other purpose.

Printed books have been around for 500 years; none of these companies or technologies will be around in 50 years. Giving Big Brothers the right to control access to culture will be a disaster. Now’s the time to end the bromance and split Apple, Google, and Amazon into companies with less power for controlling culture and less potential for becoming more corrupted by that power. Divide the Brothers before they conquer.

BTW: The Joker is the Future, which no one knows, and no one can predict or control. But as techno-visionary Alan Kay famously said, “The best way to predict the future is to create it.”
This is where you come in. Give your readers stories to rave about. Enlarge the possibilities for using technology to tell stories in new ways. Dazzle us with your creativity. We will love you for it, and the joke will be on everyone who rejects your work.

[Formatting anomalies not in draft. Suggestions welcome.]

I write the blog to help us both understand what we need to know about writing, publishing, promotion, and agents. I hope you find it worth reading and sharing. Rants, comments, questions, corrections, and ideas for posts greatly appreciated.

The 9th San Francisco Writers Conference / A Celebration of Craft, Commerce & Community /February 16-20, 2012 / www.sfwriters.org / sfwriterscon@aol.com / http://sfwriters.org/blog / @SFWC / www.facebook.com/SanFranciscoWritersConference / 415-673-0939 / 1029 Jones Street / San Francisco, 94109

San Francisco Writers University / Where Writers Meet and You Learn / Laurie McLean, Dean / free classes / www.sfwritersu.com / sfwritersu@gmail.com / @SFWritersU

 

More of the Same Only Different: BEA 2011

When one Editor-in-Chief was asked what kinds of books he wanted, he replied: “More of the same only different.” That also describes this year’s BookExpoAmerica. More technology booths, more discussion of ebooks, yet books still ruled the day. BEA was reaassuring. Publishers are responding to the changes in the industry, and as they have always done, finding ways to accommodate them. BEA is succeeding in reinventing itself to serve a rapidly changing industry. Librarians are helping to replace booksellers.

The biggest news was Amazon hiring Larry Kirschbaum, the former head of Warner Books and then an agent, to start a trade house, which calls forth a vision of the Six Sisters that dominate trade publishing becoming Three Sisters: Google, Amazon, and Apple.

The Bay Area was well represented on a panel about whether printed books will survive the growing e-valanche of ebooks and enriched versions of them. On the panel were representatives of the two most creative publishers in America: Workman and Chronicle Books, along with someone from Lonely Planet. They’re all doing well with pbooks.

Lonely Planet has had 9.2 million downloads of apps and has still seen double-digit increases in pbooks, although they invested in color to help make that happen.

Chronicle and Workman create books that can never be ebooks. Bob Miller of Workman showed a book for autistic children that included a brush for them to use. He also showed what looked like a bag of potato chips but contained things for cooking Italian food.

Another excellent panel discussed online promotion campaigns. One panelist had a list of more than a dozen elements of a campaign.

The biggest revelation of the convention for me: former Jossey-Bass Executive Editor Alan Rinzler saying that the future of publishing is self-publishing. This helps explain why publishers are starting e-imprints for authors they can’t publish otherwise and why agents are starting to publish ebooks.

Elizabeth and I rent a apartment in the Village, and spend a week or two before BEA seeing editors, family, and friends, and enjoying spring in the Big Apple. For us, BEA will remain an essential rite of spring: an annual reunion of people we only see at BEA; the chance to meet out-of-New York editors and new people, often by accident; gain new perspectives about marketing and publishing at the breakout sessions (which often have hashtags); hear about books at the editors’ buzz panel and the author breakfasts; and see what’s going on in publishing in one big room.

Next year, the convention is a week later, June 5-7. Hope to see you there.

www.larsenpomada.com / larsenpoma@aol.com / The 9th San Francisco Writers Conference / A Celebration of Craft, Commerce & Community / February 16-20, 2012 / www.sfwriters.org / sfwriterscon@aol.com http://sfwriters.org/blog / @SFWC / www.facebook.com/SanFranciscoWritersConference /  / 1029 Jones St. / San Francisco, CA 94109 / San Francisco Writers University / Where Writers Meet and You Learn / Laurie McLean, Dean / bfree classes / www.sfwritersu.com / sfwritersu@gmail.com / @SFWritersU

Following the Money: Publishing 2010

“Publishing exists in a continual state of forecasting its own demise; at one major house, there is a running joke that the second book published on the Gutenberg press was about the death of the publishing business.”

This is from a must-read article by Ken Auletta about the iPad in April 26th issue of The New Yorker. It includes numbers that follow the money in publishing as it migrates to the Web. They also provide a perspective on the business and where it’s going:

P-commerce

* Six publishers produce 60% of books sold.

* 70% of the 100,00 books that industry produces a year don’t earn back their advances.

*On a $26 book, authors receive $3.90 in royalties, 15% of list price on a hardcover book. Publishers make a $1 profit.

* More than 50% of revenue at Random House comes from backlist books.

* Since 1999, the number of independent bookstores declined from 3,250 to 1,400.

(On the other hand, the San Francisco Bay Guardian just gave a Chain Alternative Award to the Northern California Independent Booksellers Association, which has two new members this year.)

* Independents have 10% of sales, chains about 30%, big-box stores like Wal Mart, 45%, which pressures big houses, like Hollywood studios, to produce blockbusters.

* Publishers have to run two businesses at once: a traditional publishing business and an electronic business.

E-commerce

* Marcus Dohle, the Chairman and CEO of Random, said “The digital transition will take five to seven years.”

* There are 50,000,000 iPhones in the world, which O’Reilly Media vice-president Andrew Savikas calls “a great customer base” for book apps.

* Most publishers are giving a 25% royalty on e-books.

* Amazon’s 3,000,000 Kindles generate 80% of e-book sales, which Amazon achieved, in part, by selling at a loss.

* When Amazon customer can choose between a paperback and an e-book, 40% of them choose the e-book.

* Kindles users buy 3.1 as many books as they did twelve months ago.

* An Apple adviser who used Netflix to download movies compared bookstores to video stores ten years ago.

* Three behemoths–Apple, Amazon, and Google–are competing, so one of them can’t dictate terms.

* Author Solutions works with 90,000 authors.

What these numbers suggest is that publishing is going through a transformation. Old and new media companies will in time establish a business model that works for them and makes money for writers.

What these numbers can’t capture is the article’s engaging, rough-and-tumble portrait of predators at play or the importance of

* publishers in discovering and developing new authors

* independent bookstores in launching them

* writers who keep the whole enterprise afloat by sitting in front of their computers creating the art that makes commerce possible

Former Random House editorial director Jason Epstein said: “When I went to work for Random Houe, ten editors ran it. We had a sales manager and sales reps. We had a bookkeeper and a publicist and a president. It was hugely successful. We didn’t need eighteen layers of executives. Digitization makes that possible again, and inevitable.”

Author Lee Foster says “This will be a golden age for content creators.” You will create your future as a writer with your head, your heart, and your fingertips. Three cheers for content, whatever form it takes!